At Mueller Water, we are the industry leaders in water technology, committed to protecting the world's most vital resource. As we continue to grow, we seek talented individuals like you to join our team.
Mueller Water is looking for a Field Service Representative to join our leading sales and service team. You will partner with Sales Representatives to execute service plans in strategic district accounts and provide customers with problem-solving support. Additionally, you will assist District Sales Representatives with launching new applications in current customer accounts and transitioning competitively held accounts to Mueller Water. This position requires you to install, maintain, and calibrate chemical feed equipment and process monitoring equipment.
What's in it For You:
- Join a growing company offering competitive pay and benefits.
- Company vehicle and cell phone provided.
- Long-term, advancing career path in service, sales, or management.
- Access to the industry’s most innovative training programs.
- A culture that values safety first, including training and personal protection.
- Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments.
What You Will Do:
- Install, calibrate, and maintain water treatment equipment (chemical feed, process monitoring, water softeners, etc.) at customer accounts.
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
- Provide technical support to customers, identifying and resolving customer pain points, and escalating issues as required.
Territory/Location Information:
- This position is based in Houston, TX.
- Territory covers about a 300-mile radius of the surrounding area.
- Targeted accounts are within the industrial and institutional marketplace.
- 50% overnight travel required per month.
- As a trusted partner, your customers will rely on you for their success. Mueller Water is committed to seeing you succeed and provides innovative training
- programs to ensure you are prepared to solve any customer problem.
Minimum Qualifications:
- High School diploma or equivalent.
- 2 years of mechanical/technical experience.
- Valid Driver's License and acceptable Motor Vehicle Record.
- Immigration sponsorship is not available for this role.
Physical Demands:
- Must be able to access and be comfortable working in various conditions, including confined spaces, damp and/or dusty locations, freezing conditions, and hot conditions.
- Must be able to physically perform the essential duties of the position, including lifting, stooping, kneeling, crouching, reaching, using hands to finger, balancing, walking, standing, talking, and hearing.
- Must be able to pass a drug screen.
Preferred Qualifications:
- Associate degree or trade school certification.
- Demonstrated mechanical aptitude.
- Experience in the water treatment or specialty chemical industry.
- Working knowledge of boilers, cooling towers, and wastewater treatment systems.
- Experience working with Microsoft Office Suite.
About Mueller Water:
In an era marked by increasing water scarcity and contamination challenges, Mueller Water is at the forefront of providing innovative solutions to conserve, treat, and manage water resources efficiently. We partner with customers across a variety of sectors including residential, commercial, industrial, and municipal to ensure the highest standards of water quality and sustainability. Our comprehensive range of products and services helps reduce, reuse, and recycle water, while protecting systems and equipment from damage.
Mueller Water offers a unique opportunity to work with cutting-edge technologies, from advanced filtration systems to automated monitoring and data analysis tools. Our commitment to excellence and innovation drives us to deliver sustainable, high-performance solutions tailored to our clients’ needs.
Benefits
Mueller Water is dedicated to providing comprehensive and market-competitive benefits to meet the needs of our employees and their families. Explore our benefits package at [Insert Benefits Link].
Covid-19 Vaccine Notice
In compliance with local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (including boosters if eligible), unless a religious or medical accommodation is requested and approved by Mueller Water.
Americans with Disabilities Act (ADA)
Mueller Water is committed to providing reasonable accommodations, such as qualified sign language interpreters or other personal assistance, throughout the application process as required by law. If you need accommodation assistance during the application process, please visit the Recruiting Support link in the footer of our career website.
Our Commitment to Diversity and Inclusion
At Mueller Water, we believe that diversity and inclusion are key to building the best teams. We strive to create a workplace where every employee can grow and achieve their full potential. We are committed to fair and equal treatment of all employees and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance. We do not discriminate on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, disability, or veteran status.
We are also dedicated to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize the talents of minority, female, disabled, and veteran individuals at all levels of our workforce. At Mueller Water, you can grow your career, shape your future, and make a meaningful impact on what matters most.